SHIPPINGALL THE AVANT ORDERS ARE GIFT WRAPPED IN SIGNATURE PACKAGING AND SHIPPED SECURELY IN A CARDBOARD BOX.
SHIPPING TO SPAIN AVERAGE DELIVERY TIME: 1-2 WORKING DAYS > 5€
SHIPPING TO THE REST OF EUROPE AVERAGE DELIVERY TIME: 2-4 WORKING DAYS > 12€
SHIPPING TO THE U.S.A AVERAGE DELIVERY TIME: 4-6 WORKING DAYS > 25€
If the shipping address is in Barcelona city and you are in a hurry to receive the order the same day, let us know via firstname.lastname@example.org , we’ll try to satisfy your demand!Delivery times are approximate and a delay in it doesn’t include a possible claim for damages.All orders within the European Union are shipped on DDP (delivery duty paid) basis, meaning that taxes and duties are included in the final price.Outside the European Union, additional charges for customs clearances must be assumed by the recipient.As soon as your order is sent off, you will receive a confirmation email with the tracking number of the carrier company.
Collect at store: do your shopping online and collect from our store.
This option has no additional costs for shipping.You will get an email once your order is ready to be collected.Collect it yourself, showing your ID, or send someone else with a signed authorisation and a copy of your ID.
RETURNS FOR COUNTRIES OUTSIDE EUROPE:
You can return any goods within 15 days of receiving your parcel as long as the items are in a saleable condition, if you are not completely happy with them.
We do not currently offer a pre-paid returns service from orders made through our website outside of Europe. We are therefore unable to cover any charges incurred for returning your order. The customer must send the parcel with a certified post office, if the parcel was to get lost on it's way, we will not be responsible.
Unfortunately we are unable to process any exchanges for items sent back to us. Therefore the item will need to be returned and a new order placed for the required item.
Don't hesitate to contact us at our store in Barcelona for more details and inquiries. We will be glad to help you!
FREE RETURNS FOR EUROPE
You have the right to return or exchange the products within 15 days upon purchase.All items must be unused and in their original condition.The original price paid for the product will be credited. Transportation costs will not be credited.
You can return your items at our store or by collection, both are free of charge.
Request a return via email@example.com and specify the address from where the products will be collected. Stay tuned to your email for any notifications.We will contact the transport agency and they will pick up the parcel within 24 to 48 hours.Once we check that the products are in perfect conditions, you will receive your refund in the same way that you made the payment. This will take approximately 1 week.For exchanges, return the product and place a new order.Don't hesitate to contact us at our store in Barcelona for more details and inquiries. We will be glad to help you!
THE AVANT STORE & ATELIEREnric Granados street, 10608008 BarcelonaSPAIN(+34) 93 300 76 73