DELIVERY

What delivery options do I have and how much do they cost?
You can choose between Store Pickup and Home Delivery.

Store Pickup:
Free of charge. Available the same day of your online order.
Our store address: Calle Enrique Granados, 114 - 08008 Barcelona (Spain)

Home Delivery:

• Peninsular Spain: 7 €* / 1-2 business days
• Canarias: 15€ / 2-4 business days
• European Union and Andorra: 10€* / 2-4 business days
• Switzerland and Norway: 15€** / 2-4 business days
• USA: 35€** / 4-6 business days

* Free shipping for purchases equal to or greater than € 100
** Import taxes will apply at delivery and are determined by customs.

All orders placed before 10 AM are shipped the same day. After 10 AM, delivery times begin the next business day.

Bike Home Delivery (only Barcelona city):

Same-day delivery for orders before 12 noon.
Free shipping for orders equal to or greater than €100.
7€ for orders lower than 100€.

What will happen if I am not home when the package is delivered?
The carrier will leave a note in your mailbox with the address of the "Access Point" where your package will wait for you. You have a week to go and get it.

UPS: If you cannot go to this Access Point, you can call the UPS Customer Service in your country and ask to be distributed again.

What can I do if I want a delivery in another country?
You can send us an email mentioning where you'd like to receive our products. We can discuss it!

How can I favor faster delivery?
If you are not at home most of the day during the week, we recommend you use the address of your work office for the delivery of your pieces. It’s usually much more efficient!

How can I track my parcel?
You will receive an email containing your Tracking Number once your package has been shipped from our store in Barcelona.